Privacy Policy - Brompton Man with Van

At Brompton Man with Van, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. By using our services, you agree to the terms outlined in this policy.

1. Introduction

Your privacy is of paramount importance to us. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to ensure your data is secure. We encourage you to read this policy carefully to understand our practices regarding your personal information.

2. Information We Collect

We collect various types of information to provide and improve our services to you. The information we collect includes:

Personal Identification Information: Name, email address, phone number, and mailing address.
Transactional Information: Details about the services you purchase, billing information, and payment history.
Technical Data: IP address, browser type, device information, and operating system.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use the collected information for various purposes, including:

Providing Services: To deliver the services you have requested, including scheduling, billing, and customer support.
Improving Our Services: To understand how our services are used and to make enhancements based on your feedback.
Communication: To send you updates, newsletters, and personalized marketing communications.
Security: To protect against unauthorized access and other security threats.
Compliance: To comply with legal obligations and standards.

4. Data Sharing and Disclosure

We value your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business.
Legal Requirements: We may disclose your information if required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

Encryption of sensitive data.
Regular security assessments and audits.
Access controls to limit data access to authorized personnel only.
Secure storage solutions for physical and digital data.

5.1. Data Breach Response

In the unlikely event of a data breach, we have procedures in place to promptly notify affected individuals and take steps to mitigate any potential harm.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete data.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Opt-Out: You can opt out of receiving marketing communications from us at any time.
Data Portability: You can request the transfer of your data to another service provider.

To exercise these rights, please contact us through the appropriate channels as outlined in our service terms.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

Analyze website traffic and user behavior.
Customize content and advertisements.
Improve the functionality of our website.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by updating the date at the top of this policy.

11. International Data Transfers

Your personal information may be transferred to and maintained on servers located outside your country of residence. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than your own.

12. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

13. Third-Party Services

We may use third-party services to help us operate our business, such as payment processors and marketing platforms. These services may have access to your personal information but are obligated to protect it and use it only for the purposes we specify.

14. Policy Enforcement

We enforce this Privacy Policy through internal policies and by placing contractual obligations on our employees and third-party service providers. Any violations of this policy by employees or third parties can result in disciplinary action, including termination or legal action.

15. Feedback and Questions

We welcome your feedback and questions regarding this Privacy Policy. Your input helps us improve our practices and better protect your personal information.

16. Consent

By using our services, you consent to our Privacy Policy and agree to its terms regarding the collection, use, and sharing of your information.